Privacy Policy

At Manhattan View Spa, we are committed to protecting the privacy and security of our clients and website visitors. This policy outlines how we handle your personal data.

1. What type of information do you collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. This includes:

Personal Identification: Name, email address, phone number, and physical address.
Payment Details: Including credit card information (processed through secure gateways).
Booking Data: Appointment history and service preferences.
Technical Data: Internet protocol (IP) address used to connect your computer to the internet, login data, and session information (page response times, length of visits, etc.).

2. How do you collect information?

We collect information when you engage with our site in the following ways:

When you book a reservation through our SPA portal.
When you purchase products through our SHOP.
When you contact us via our contact form or email (info@bellefontaineusa.com).
Automatically through cookies and monitoring tools when you navigate the site.

3. Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our spa and retail services.
To provide our users with ongoing customer assistance and technical support.
To be able to contact our visitors and users with general or personalized service-related notices and promotional messages.
To create aggregated statistical data which we may use to improve our services.
To comply with any applicable laws and regulations.

4. How do you store, use, share and disclose information?

Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. We do not sell your personal information to third parties.

5. How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or to send updates about our spa services. For these purposes, we may contact you via email.

6. Is your service targeting Minors?

Manhattan View Spa does not knowingly collect or solicit information from anyone under the age of 18. If you are under 18, please do not attempt to register for our services or send any personal information about yourself to us.

7. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

8. Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at:

Manhattan View Spa

460 W 42nd St, New York, NY 10036

Email: info@bellefontaineusa.com